Planning guide
Empty and clean the unit
Remove food, liquids and personal items. Defrost freezers where appropriate and manage water safely.
- Remove loose shelves and trays
- Secure doors without creating an unsafe sealed container
- Disclose leaks, oil or damaged components
Confirm disconnection
Do not assume the removal crew will disconnect water, gas or hard-wired electrical connections. Arrange appropriate disconnection before pickup unless otherwise confirmed.
- Photograph the connection area
- State whether the appliance is built in
- Identify refrigerant-containing equipment
Measure the route
Compare appliance dimensions with doorways, stairs and elevator openings.
- Measure narrow doors and tight turns
- Clear the route and protect fragile items
- Disclose long carrying distances
Service review: This guide does not guarantee acceptance of a particular item or load. Send photos and complete access details before booking.