Planning guide
1. Describe the complete load
List every major item and explain whether the load is household junk, furniture, renovation debris, electronics, appliances, outdoor material or a mixture.
- Include one wide photo of the full load
- Add close photos of heavy or unusual items
- Disclose sharp, regulated, contaminated or pressurized material
2. Document access
The carrying route can matter as much as the item count. Stairs, elevators, long hallways, tight turns, parking restrictions and building rules should be disclosed before a quote is confirmed.
- Photograph stairs and narrow doorways
- State the floor level and elevator requirements
- Explain the distance from the items to legal truck parking
3. Confirm the route and scope
A2Z reviews location, crew routing, load size, labour and access. Extended-area requests are not automatically accepted simply because a regional page exists.
- Confirm the pickup date and arrival arrangement
- Keep the approved load together where possible
- Ask before adding material after the quote
4. Complete the pickup safely
The customer should separate anything that must remain and remove personal documents, medication, valuables and hazardous items. The final load is still subject to legal, safety and disposal limits.
- Keep children and pets away from the carrying path
- Do not block emergency exits
- Do not conceal restricted material in bags or boxes
Service review: This guide does not guarantee acceptance of a particular item or load. Send photos and complete access details before booking.